BTG Academy Support

Frequently asked questions

Clear answers about learning, enrollment, payments, assessments and using BTG Academy.

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How do I start learning?

Create an account, explore the course catalogue, then follow the enrollment instructions shown for the relevant course.

Which payment methods are supported?

Available payment methods and instructions will appear during enrollment when a course requires payment. We do not display unenabled payment methods.

How is the final result calculated?

Assessment rules, pass marks and weightings will be shown clearly within each course when the assessment module is enabled.

Are certificates verifiable?

Each certificate will have a unique reference and public verification page when the certificate module is completed.

Can I receive a refund?

Refund terms will be published clearly before payments are enabled. Requests will be handled under the official policy.

Does BTG provide trading signals or financial advice?

No. BTG Academy provides education only; it does not promise profits, provide personal financial advice, or guarantee outcomes.

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